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Hear it from our customers
BlackPoint IT provides our IT/IS managed services, including telephone support. In considering staff capacity, we needed to review in-coming and out-going call volumes. Contacted the BlackPoint Help Desk and promptly received assistance.
Craig Chance Housing Authority of Thurston County, Executive Director
BlackPoint IT was very helpful, polite, and was committed to resolving my issue in a timely manner. Thank you!!
Matt Reyes Beresford Company Inc, Purchasing
Blackpoint is probably the best IT company I have dealt with in over 30 years of business. They take time to understand our companies needs and offer the right solutions. Their staff is extremely knowledgeable and great to work with. They have helped me to create a network that is fast, secure, and easy to manage.
Dave Cummins CK Worldwide, Vice President and Finance Director
IT is a vital part of any business, having a company you can count on is critical to success. Kevin is my main point of contact, and he is no less than outstanding, not only knowledgeable but accessible and friendly. A rare quality for sure.
Steve Melby APPS Paramedical Services, Chief Executive Officer
Response time was outstanding and the issue was resolved quickly. And my concerns were validated and another ticket was issued for the repeat problems we have been experiencing.
Kyra Castle Motors and Controls Copr, Chief Executive Officer
As always, my issue was resolved quickly and effectively. Thanks so much for your perpetually satisfying service, BlackPoint Team!
Wil Peterson UFCW 3000, Executive Vice President
The cause of my issue was clearly explained and with amazingly quick turnaround time!
Alex was the man of the hour on a Friday afternoon before a 3 DAY WEEKEND!!!
Carole Velez Franke Tobey Jones, Vice President
They're great. They have always gotten back to me immediately, are very nice to talk to, and provide me more info than necessary to be successful with our very old phone system!
Megan Wildblood-Crawford Flagstaff Arts & Leadership Academy, Office Manager
The staff in Tucson is amazing. Mark, Scott and Joe are the best! When I have worked with Phoenix office also they are also amazing. This company is always here to help with anything. Thank you BlackPoint for all your help! I look forward to working with you going forward.
We have used BlackPoint IT as our IT group for many years. I've had major IT issues as well as just "dumb" things that come up with my computer or computer programs that I need help with...and they are always terrific. They answer calls.
Franke Tobey Jones Franke Tobey Jones, Company
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