Our hosted VoIP offering is a cost-effective method of implementing a solution for companies that don’t have the resources or desire to manage their phone system. BlackPoint manages the system including its hardware and software infrastructure. Your calls are made over the Internet with all the features you expect from a phone system and additional integration into platforms like Microsoft 365, Salesforce, and Microsoft Teams.
A cloud-based contact center solution enables you to interact with clients from any location. BlackPoint helps you migrate from a traditional on-premises contact center system by providing end-to-end deployment and support to ensure all business requirements are met.
BlackPoint’s team of experienced telecom professionals provide consultation, support, system integration, and project management to develop a customized communication solution that aligns with your business objectives.
Empower your business with direct SIP Trunking connections into our hosted VoIP services or your existing on-premise solution. Our SIP trunk includes E911, caller ID, and disaster recovery.
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Enhancing your business communications with a trusted UCaaS Provider helps your company with cost savings, scalability, and growth. BlackPoint offers advanced and effective unified communications solutions to increase productivity and optimize business operations.
Elevate your communication experience with our exceptional white-glove service, tailored to your needs and delivered with utmost precision.
BlackPoint consistently achieves a 98% CSAT every month — a living proof of our remarkable customer service. We are committed to providing an exceptional service from deployment to management and technical support for your business.
We serve as your one-stop-shop for all your IT, telecom, and carrier needs rather than dealing with multiple vendors.
BlackPoint fully deploys your phone system from the ground up rather than having your team perform the setup, ensuring a seamless transition from your previous phone solution.
We provide comprehensive unified communications solutions and support to businesses across multiple locations, including major cities in Alaska, Arizona, Colorado, Idaho, Oregon, Texas, and Washington. Our team of telecom experts can help you with hosted VoIP, contact center, and consulting.
View Service AreasBlackPoint eliminates the need for physical devices with fax to email capabilities that let you easily interact with your clients.
Keep expenses under control and optimize system performance by tracking and analyzing usage patterns.
Calls can be recorded for training, quality assurance, or compliance purposes.
Automatically transmit a caller's location to emergency services for faster response times.
Our system provides low-cost international calls with crystal-clear voice quality.
Additional scalability is provided by enabling multiple phone numbers to be added to a single account.
Send and receive text messages from your business number for enhanced communication options.
Comprehensive voice mail capabilities enable callers to leave messages that can be retrieved at your convenience.
We seamlessly integrate your VoIP system with third-party applications like Microsoft Teams, CRM software, and marketing automation platforms.
Choosing a hosted voice solution is one thing and choosing a VoIP service is another. The right technology partner can help you make the best choice based on your unique business and goals. Here are some pointers to keep in mind:
Our VoIP architects will meet with you to discuss your business needs, evaluate how your business operates, review your business network and then design a solution that works best for your business.
VoIP offers a unified communication solution where you can conduct calls on your computer, landlines, or mobile phones. VoIP can also help you save up to 90% on your monthly expenditures. It offers many features—call forwarding, call routing, voicemail, caller ID, conference calling, and call-waiting—which are all covered in a monthly fee.
Session Initiation Protocol (SIP) is a technology that allows communication calls via the Internet. SIP is one of the main components that enables voice and video data to be transmitted during the call.
An IP Phone or a VoIP phone allows you to make calls through the Internet. IP Phones convert your voice audio to packets of data that gets converted back when it reaches the receiver.
Get a custom quote based on your business requirements.
