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Communication Tools You Need For Remote Work

Last updated: 13 Apr 2023
Communication Tools You Need For Remote Work

If 2020 was the year of the remote workers, 2021 is the year we embrace a new form of work set up—a hybrid workforce. Some cities worldwide are starting to reopen as they roll out more vaccines. Companies are now under pressure to juggle in-person and remote communication strategies to build hybrid communication strategies that fit their workplace.

But with the rise of hybrid work, the need to keep employee communication lines connected and teams engaged continues to become a challenge. Businesses need to revisit their communication strategy to bridge the gap between offsite and onsite workers while driving business continuity in a post-COVID era.

Reshaping your future workplace does not have to be complicated. The first step is to adopt a communication-driven strategy that fosters a hybrid work culture for onsite and remote teams.

When your company relies on digital communication, the tools used every day become your virtual office. It is essential to identify an effective top-down strategy to communicate information to your employees. For some companies, communication and collaboration have become a significant challenge‚ increased digital communication continues to lead to confusion among employees resulting in an unorganized team.

Business owners must have a consistent communication approach to survive and thrive. Streamlining communication is critical. But how do you do that? Since every business is different, it is hard to say that one messaging, calling, and collaboration tool can fill every business’ needs. Below are top tools we recommend you consider investing on:

1. Zoom

If you work with a dispersed team, you know that added video quality is one of the best features. Zoom is used for voice, conferencing, chat, document exchange, and more on multiple platforms‚ making it easier for teams to connect in an organized and efficient manner.

2. Microsoft Teams

An essential requirement when working from home is the platform’s ability to interact and connect with distributed teams. Microsoft Teams lets you video meetings, chat, conferences, and more work with third-party organizations. This all-in-one communication platform enables you to manage projects, schedule meetings, upload files, take notes, instant messages, and more.

Microsoft Teams integrates with Microsoft 365. A suite of productivity apps can be accessed over the internet enabling your teams to work collaboratively and see real-time updates. Many companies moved to Microsoft 365 as it offers benefits that can help keep your business in touch anytime and anywhere‚ promoting collaboration, efficiency, and security.

3. Slack

Slack is already a popular remote working tool even before the pandemic. Slack is messaging software that connects streamline conversations with various third-party tools and services. Roughly, Slack integrates more than 1,500 third-party applications making it easier to access and share files within your organization. Slack lets an organization create and customize workspaces for each team‚ making it easier to keep track of conversations, exchange information, and more.

4. Hosted Communication

Simplify your communications by unifying calling with a hosted telephony solution. Cloud telephony has been in the field for more than a decade, providing companies the benefit of staying connected regardless of location. An integrated hosted telephony solution allows employees to have a fixed mobile phone number.

With hosted telephony, headaches associated with the maintenance and equipment are brushed to the side‚ giving end users greater control. Some features include unlimited voice calling, voicemail, call recording, call forwarding, call queues, and integrations with services like Microsoft 365. These also offer features that can boost collaboration abilities, such as video conferencing, instant messaging, presence indicators, and online meetings.

Hosted telephony is considered the future for high-performance and cost-effective business telephone systems. The simplicity it offers opens doors for companies to deliver seamless communication to their clients and customers. But there are a few details you need in preparing your organization for hosted communication.

Businesses see the potential of emerging technologies in the cloud for optimizing work processes, cost-minimization, and enhanced security.

Equipping your business with the right resources positively impact internal and external communication. Embrace flexibility with the help of these strategies. These strategies help empower your employees and keep them intact with your team while working remotely.

To learn more about keeping your company connected, contact us at BlackPoint IT Services. We can help you explore the options and find the right solution for your business.