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Network Assessment Critical to VoIP Success

Last updated: 13 Apr 2023
Network Assessment Critical to VoIP Success

The high demand for business continuity and flexibility has driven most businesses to move into the cloud while others take advantage of Voice over Internet Protocol (VoIP). 79% of companies today have at least a single VoIP-powered communication in one of their locations. VoIP enables an organization to have a centralized form of communication that circulates messages easier among employees and clients.

Businesses get frustrated about broken and choppy calls. Most forget to identify the root cause of their communication issues. They immediately jump into deploying voice apps with a mindset that it would magically untangle their communication hurdles. Instead of being a product of news and trends, thoroughly evaluating the granular needs of your business will lead you to the right solution.

Gartner reports that 75% of businesses skip assessments, thinking that it is a waste of time‚ resulting in companies being left with skyrocketing costs. A simple way to prevent this from happening is planning and getting an assessment.

What is a Network Assessment?

A network assessment thoroughly evaluates your network-your infrastructure, policies, procedures, processes, and performance. It gives you a holistic and comprehensive view of your technology.

Each voice app has different requirements. One app can consume a larger bandwidth and capacity compared to other apps. Network assessments unfold the suitable app for your business given an array of considerations.

How Network Assessment Helps You

From agility to amplified security, the value of taking a hard look at your network’s health can lay out a clear picture for improvement. Following are the benefits of a network assessment:

1. Expert advice

VoIP uses the Internet to transmit calls. It needs the right environment to transfer data over network paths as quickly as possible. IT experts identify the call capacity, network capacity, and the type of phone system before deployment.

Diving into the following parameters helps reveal the capabilities of your system, ensuring that VoIP deployment won’t inhibit issues. For example, you were checking your bandwidth and Internet to determine whether switching is already viable. If your bandwidth or Internet strength were low, phone quality would be poor and potentially become unreliable.

2. Best-fit solutions

IT experts can help you assess whether an on-premise, cloud, or hybrid phone system fits your business. By understanding how on-premise and cloud-based phone systems work, your business can begin to narrow down its options and focus on a well-defined solution.

3. Exemplary communication service

Multiple options are available in the marketplace, but an assessment can help you gauge which one fills the gap within your business. Assessment reports state the network capacity required for voice apps. It also tells you the potential compatibility of current and future systems‚ which hampers down irrelevant choices that collude with your decisions.

Regular assessments should be a crucial part of your IT and communications strategy. Understanding your company’s needs is the first step before deployment. Get the most of your investment by knowing your company’s specific needs. Start with getting a business voice assessment.